Customer Care

Payment & Shipping Policy


Service Provider


Delivery time

Pre Paid

Ecom Courier/ Blue Dart/ Madame Express/ Akash Ganga / First Flight / Trackon


7 Business Days

Express C.O.D (Select Pin Codes)

Blue Dart / Overnite /
Madame Express (Delhi/NCR)

Rs. 100

7 Business Days

Cash On Delivery(All Pincodes)

India Post

Rs 100

Tier 1 cities: 7-8 Days
Rest of India:8-10 Days


Orders are acceptable 24 hours-a-day, seven days a week. We ship the products worldwide.

Usually, the delivery happen within 7 business days. Orders placed Monday-Friday before 1 PM IST shall begin processing that day. Orders placed after 1 PM IST shall begin processing the next business day. Orders placed on Saturday after 1 PM IST shall begin processing on the following Monday. If the merchandise selected is not currently available or if additional identification is required for credit verification & COD order confirmation, customer care executive shall contact customer.

We currently do not process orders over the Sunday and on holidays. Orders shipped via DTDC, Bluedart, E com, &Trackon and may arrive on Saturday.

Refused Shipments:

When a customer decides to refuses any shipment from, then he/she would be accountable for the original shipping charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Madameonline.

International shipments are delivered within 10 to 15 working days (In UK, US, USA, UAE, ASIA, AUSTRALIA & AFRICA)

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