How does MadameOnline protect your privacy?
We are committed to protecting your personal privacy. MadameOnline will not give out your telephone number or E-mail address, except where needed to deliver a product or service you ordered. We will not give out your credit card number or any account information unless you authorize it, e.g., processing a credit card payment. In other words, we will not rent or sell your name, address, email address, credit card information or personal information to any third party without your permission. This information is collected primarily to ensure that we are able to fulfill your requirements and to deliver you a truly personalized shopping experience.
However, we must cooperate fully, should a situation arise, where we are required by law or statutory obligation or legal process to provide information about a customer. We may share non-personal, non-individual statistical or demographic information, in aggregate form, with our marketing partners, advertisers or other third parties for research and advertising purposes. In other words, we will not give out information that you purchased a specific product, but we may tell them how many customers purchased a product. If you have purchased from our store or subscribed to one of our newsletters, we may occasionally update you via E-mail of special new product arrivals, features or schemes on our site. We may also contact you if you have participated in one or more of our contests. If you choose not to receive updates when you enter a contest, it will not affect your chances of winning the same. If you wish not to receive the newsletters, simply choose reply a blank mail with 'Unsubscribe' as the subject and send it to email@example.com
Are Credit Card Transactions Secure?
MadameOnline uses the latest encryption technology and other methods to protect your credit card information. You can place your orders using Netscape's SSL encryption (the Internet standard for secure transactions). In fact, shopping online with a credit card at MadameOnline is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that MadameOnline offers you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure. You need not worry about your credit card information falling into the wrong hands because your bank will authorize the credit card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue an authorization number and the electronic receipt would be generated.
For more information about our credit card security and payment options, please send us a message from our Feedback section choosing support as the subject and we shall answer your queries.
Shopping Cart And My Account are protected by a password that you set at the time of registration. If you have forgotten your password then click on Shopping Cart or My Account and you will reach the Login page where there is a link to Forgot Your Password? You must remember your User Name/ Email Address and on entering that, an email will be sent to you with your password. You can check your email later.
TIPS TO HELP YOU PROTECT YOUR PRIVACY ONLINE
Never give your password to anyone online. Never give your billing information except to facilitate a purchase. Make your password at least six characters in length. Create a password that includes a combination of numbers and letters. If you have fallen for an online scam and gave out your password, change your password right away. You can do this by entering the 'My Account' section and Modifying User Information. Once you have finished surfing through MadameOnline, do not leave the site open. The only way to log off from the site is to close the window.